Heatz Review October 2024

So here’s something curious, Heatz has absolutely nothing in the way of sign up offers. That’s right, if you look at the brand’s Accounts, Payouts and Bonuses page, you will find a small piece of text at the top saying, ‘Heatz does not offer welcome or deposit bonuses.’

While that was a bit off-putting, we were pleased to find that Heatz has a good track record for serving up great deals for all new and existing customers. These could come in the form of anything ranging from free spins and rakeback bonuses to special deals that come around every week or month.

Here is a quick example of the kinds of deals that you can find on the Heatz site. One promo served up rakeback of up to 20%, which means that you could get a payback on some of the losses incurred. Such a deal is clearly good news because everyone is sure to lose sooner or later when playing casino games.

While all of these sound good, it’s important to note that all of the credit you get with Heatz bonuses comes with wagering requirements. This means that you’ll have to wager the value of your bonus and its winnings a certain number of times before you can make a withdrawal. Bear in mind that bets on different kinds of casino games will contribute different amounts towards fulfilling the wagering conditions.

Heatz probably isn’t going to win too many awards for design innovation, but it has come up with a supremely user-friendly casino site. Beyond the fiery Heatz logo, there is precious little to set it apart from any other online casino. Not that this is a bad thing, as lots of casinos are unnecessarily complicated.

So what you get with Heatz is a simple and straightforward way to get straight into the gaming action. You can sign up to Heatz just by hitting the orange Register tab and then filling in the form with your email, username and password. From here, you can simply make your crypto deposits in the cashier section and start playing.

Heatz has helpfully divided the casino games up into sensible categories such as Megaways slots, live casino and so on. The only issue here was that there was no tab for table games and the Jackpot tab was a bit misleading. Still, we were able to use the search box to find the games we were looking for, and you could also browse according to game developer.

Just so you know, it looks like Heatz haven’t created their own mobile app just yet. This didn’t prove to be too much of a problem as we could simply use the browser on our mobile to navigate the Heatz site from the small screen.

Heatz is a crypto-only online casino. This means that you will have to make deposits in cryptocurrencies. Thankfully, you are given the option to make payments in much more than just Bitcoin and Ethereum. This is because Heatz gives you the chance to deposit with other cryptos such as Litecoin, Bitcoin Cash, and Dogecoin. Plus the brand even lets you add funds with coins such as Binance Coin or stablecoins such as Tether.

Don’t want to use crypto? No problem, as Heatz even lets you buy cryptocurrencies to use for your online wagering. You can do this via respected credit card brands such as Visa and Mastercard. Each deposit you make will require anywhere between one and 10 confirmations before it gets added to your account. The minimum deposit amount varies according to the crypto you are using, and while Heatz won’t charge any fees, there may be charges for recording each transaction to the blockchain.

All of the above cryptos can be used for making withdrawals. The only technicality here is the fact that you have to play through your deposit at least once before Heatz lets you make a withdrawal. Once you’ve done this, then Heatz promises to authorise each withdrawal request very quickly and we found this to be true. Just bear in mind that processing speeds vary according to network activity.

It’s always nice to know that an online casino has got your back should something go wrong. This is something that you definitely don’t have to worry about at Heatz. After all, you can simply hit the speech bubble icon in the bottom-right of the homepage, which will bring up the live chat feature. This offers you a supremely easy way to put your questions to the friendly and knowledgeable Heatz customer care team.

Elsewhere, there is a contact form that you can use for sending any longer messages. We weren’t able to figure out the office hours for Heatz customer support, but they seemed to be open most of the time.

There isn’t any telephone customer support at Heatz, but the brand looks to be active on Instagram so they might be worth reaching out to there. Plus we should note the fact that Heatz has put together a brief but useful FAQ section. This is a good place to look if you need any help with things like what to do if you forget your password and so on. All in all, enough to show that Heatz truly cares about its customers.

There are lots of dodgy crypto casino sites out there but we are glad to say that Heatz isn’t one of them. This is something that can be seen in the fact that Heatz is licensed and regulated by the Government of Curacao. Such licences are fairly common in the crypto gambling realm and they serve as a good indication that you’ll get paid whatever you win and that you’ll be kept safe.

This is something backed up by the brand’s privacy policy, which explains how it adheres to ISO 27001 in terms of information security. As a result, all of the data you provide to Heatz will be kept secure thanks to digital encryption technologies and the brand won’t share your data with anyone else.

But it doesn’t stop there because Heatz has a section on its website that explains how it ensures that its games are fair by using a random number generator to provide the results. Plus there are a number of other trust factors like KYC policies, responsible gambling tools and dispute resolution procedures. Definitely enough to make sure that you feel safe when you play at Heatz.

There’s a great VIP club at Heatz that offers you a great way to get a little more from your online wagering. Taking part in this means that you could be open to getting benefits like monthly bonuses, weekly cashback and even a daily rakeback that could refund up to 20% of your losses.

There are 10 separate levels of the Heatz VIP club to work through and each level gives you progressively more generous rakeback and cashback. You have to have wagered at least $3,000 to make the first VIP level, while the highest VIP level requires you to have wagered a staggering $1,000,000.

So all you need to do is to keep playing as normal and then Heatz will reward you accordingly. Bear in mind that each level of the VIP club works a little differently, but the basic rule of thumb is that the more you play, the more you’ll get rewarded. All in all, a good reason to stick around at Heatz!