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Bitstarz Casino Complaints – Is It Safe & Legit?

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Jonas Blackwood
Jonas Blackwood
Last Updated on 28/02/2023

Before you sign up to any operator, it makes perfect sense to check just how credible they are. In this latest Bitstarz casino complaints guide, we plan to highlight the most common complaints about the site today.

Thankfully, we can state that there appear to be few Bitstarz complaints when compared to top competitors. With that being said, it is well worth reading on to confirm that Bitstarz is safe, secure and the right choice for you!

A look at the main Bitstarz casino complaints

As we’ve already noted in our main Bitstarz review, the brand appears to suffer fewer complaints than many other operators. Any complaints that have been logged also appear to be less critical and, generally, revolve around issues that are unavoidable. Let’s take a look.

Registration issues

The KYC process is a critical part of the registration process and requires players to verify their email addresses before any bonuses or deposits can be made. On occasion, these emails are forwarded to the junk folder resulting in a slower registration process.

Game loading times

Our experience suggests that Bitstarz is offering a seriously impressive gaming portfolio, powered by some of the biggest software giants in the business. However, despite an impressive resume, glitches and crashes will happen. Unfortunately, this is beyond the control of Bitstarz but something that, understandably, will be the cause of a few complaints.

Problems with withdrawals

We discussed KYC earlier in our Bitstarz casino complaints guide; however, it is something that may be needed when it comes to withdrawals, too.

Bitstarz can request further proof of identification before processing a withdrawal, delaying any potential transactions. It is also worth noting that withdrawal times vary depending on your chosen method and may be viewed by some players as slow.

Bonus terms and conditions

Yes, bonus terms and conditions will vary across the board and will sometimes cause confusion amongst bettors. Generally, we have found that Bitstarz is transparent surrounding small print – so, if you have any issues, contact customer support to find out more!

Conclusion: Does Bitstarz receive lots of complaints?

In short, no. Bitstarz is a reputable online casino that receives very few complaints. The kinds of complaints that Bitstarz does receive tend to be fairly benign and revolve around a few unavoidable issues. Of course, any complaint needs to be taken seriously and it would appear that Bitstarz customer support is keen to rectify any issues. Overall, we would deem Bitstarz a reputable site that can be trusted.

Bitstarz complaints FAQ

πŸ’° What is the most common complaint at Bitstarz?

Interested to find out the kinds of complaints that Bitstarz receives? Sounds like you need to check out our latest Bistarz casino complaints guide.

πŸ‘€ Is Bitstarz reliable?

In our latest Bitstarz casino complaints guide, our experts detail the truth behind the types of complaints received at Bitstarz. Can they be trusted? Find out next!

⁉️How many complaints does Bitstarz receive?

The types of complaints that Bitstarz receives tend to be fairly small and revolve around issues that are largely unavoidable. You can find out how frequent complaints are made by checking out our Bitstarz casino complaints guide.

Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or; or (b) Gamblers Anonymous at 855-2-CALL-GA or

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